Contact information
Contact Information
We’re here to help with any questions about your order, products, or general inquiries.
Please allow 24–48 hours for a response.
basalaeviva@icloud.com
Support Hours
Monday – Friday
9:00 AM – 9:00 PM (EST)
Order Support
For questions about your order, please include:
- Your order number
- The email used at checkout
This helps us assist you faster.
General Inquiries
For product questions, recommendations, or anything else, feel free to reach out anytime.
We aim to make your experience simple, smooth, and reliable—from order to delivery.