Shipping policy

Last updated: 04/22/2026

At Aurelle, we aim to make your experience simple and reliable from checkout to delivery.

ORDER PROCESSING

All orders are processed within 1–3 business days (excluding weekends and holidays).

Once your order has been processed, you will receive a confirmation email with tracking information.

Estimated delivery times:

Please note that delivery times are estimates and may vary depending on location and external factors.

Once your order has shipped, you will receive a tracking number via email.
Please allow 1–3 days for tracking updates to appear.

We are not responsible for delays caused by:

Please ensure that your shipping information is accurate at checkout.

If an order is returned due to an incorrect address, additional shipping fees may apply to resend the package.

Aurelle is not responsible for lost or stolen packages once they have been marked as delivered.

If you experience an issue, please contact the shipping carrier directly.

If you have any questions regarding shipping, please contact us at:

Email: basalaeviva@icloud.com